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About a purchase

Aren’t you sure whether you have ordered the right products? Or have you already purchased some products and later found out, that you would like a different color or shape of a light? Or have you discovered at our eStore a light that you like better? Everything can be solved and we will be happy to help you with that.

You can return products within 60 days 

In case you purchased the items for your personal use, as a customer (consumer) you have a right to return ordered products no later than 60 days after the delivery date. With us this is very easy, so you don’t have to worry about unsuitable purchases. All you need to do is to fill out a return form and send the items together with printed and completed return form to the business address of the company Donoci s.r.o., Prazska 2532/4, Blansko 678 01.  More information about how to return products can be found here.
 
 
We refund money instantly
 
We send money back immediately after receiving returned items. And how do you find out that the items have been safely delivered to us? As soon as we receive your items, you get from us information email with all necessary information. Really, there is nothing to worry about, you can enjoy pleasant and hassle-free shopping.
 
 
If you are still unsure of what products to order, how to place an order or how to return purchased items, don’t hesitate to contact us, we will be happy to help you.
 

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Paulina

We will help you with a choice as well as with technical issues.

+ 353 (818) 882167(Monday-Friday, 8am - 4:30pm)

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